Policies
Warranty
Manufacturer warranty only applies when equipment is used in a commercial setting. Units placed in food trucks, mobile trailers or in a residence will have their factory warranty void. Some manufacturer may require professional installation for items to be covered under their warranty policy. Nebraska Prep Equipment does not offer installation of units but can supply you with several service providers with proven track records with us.
Not Covered Under Warranty
• External electrical power failure or improper supply voltage to product• Adverse operating conditions for the product. • Failure to clean the condenser coil and/or maintain the product. • Standard wear & tear items such as gaskets, light bulbs, and door hinges. • Damage that is caused by employees or customers. • Any part or assembly that has been altered, modified, or changed. • Equipment usage in a residential or non-commercial setting.
PRICING and INVENTORY:
We strive to ensure that all of the pricing and inventory quantities shown on our website are correct but in the event of a typographical error or miscommunication, we reserve the right to cancel any order and refund the purchase price.
*Prices and Special Discounts are subject to change without notice.
RETURNS:
*All items are sold As-Is, no guarantees, unless otherwise noted.
*All sales are final when payment is made.
*Returns will only be accepted, within 30 days of purchase, with a Return Merchandise Authorization (RMA) number issued by Nebraska Prep Equipment. A 25% restock fee may apply to all returns. The customer will be responsible for returning the items to our store, and/or the costs of shipping the items to our store. No refunds will be given until we receive the returned items in the same condition in which they were sold. Return credits will be issued to the original payment method.
*If you wish to return an item you must contact Nebraska Prep Equipment either by phone at 402-882-5585 or email. You will be required to provide us with your Name, Address, Phone Number, Invoice Number, and Purchase Date.
SHIPPING:
-Unless prior shipping arrangements have been made-
All purchased items MUST BE PICKED UP in store BY APPOINTMENT ONLY by calling us at 402-882-5585 or email.
*If arrangements to pick up your purchase are NOT made within 48 hours of the purchase, we reserve the right to credit the customer back for the purchase and restock the items with a 15% restock fee deducted from the customer credit.
*SHIPPING ARRANGEMENTS: If you would like your item(s) shipped, please call us at 402-882-5585 or email for a quote PRIOR to purchasing the item(s).
*Nebraska Prep Equipment only ships to the lower continental 48 states.
*Purchased items will typically ship within 1-2 business days after full payment. Delivery times are typically 1-10 business days, however delivery time may vary depending on your proximity to our location, holidays, weather, or other unforeseen circumstances.
*All items needing to be shipped LTL will be required to be shipped to a Commercial Address. Only small parcel items will be allowed to be shipped to a residential address. Based on size, weight, and price, it is the discretionary of Nebraska Prep Equipment on which shipping method will be used.
* If a lift gate service is needed at delivery you, the customer, are responsible for the fee and must be noted prior to payment.
PRIVACY POLICY:
Nebraska Prep Equipment Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.nebraskaprepequipment.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:
8738 S 82nd RD, ADAMS, NE, 68301, United States
*Policies subject to change without notice.